Culture
The Business Culture of a company explains and decides everything she does.
Customers are not just buyers; they are Anping Qinghe’s business partners
Anping Qinghe believes that “one time business with” cannot support Anping Qinghe to live and develop. Aiming at entering long-term business with customers, Anping Qinghe abide by this rule when doing quoting, sample quoting, quality controlling during order, logistic service, and all other procedures involved in dealing with customers. Anping Qinghe believes when business is good for customers, business is good for us too.
Staffs are not just employees; they are Anping Qinghe’s important treasures
Each order is accomplished and serviced by Anping Qinghe technicians, sales, workers and managements. Anping Qinghe cannot grow or even survive without them. The fair and open incentives can make each employee work happily and efficiently. In some way, Anping Qinghe treats her staff as “internal customers”.
Suppliers are on the same boat with Anping Qinghe
Anping Qinghe only provides Aluminum Grating products to customers, we are also buying a lot of aluminum materials for manufacturing, packing material, logistic services, and we buy machines and spare parts to maintain our high efficiency. It is very important to make each supplier know that if they are risking making Anping Qinghe lose customers, for sure they will lose Anping Qinghe.
In case there is a problem, let customers know in time
When there is a problem, letting customers know in time. According to Anping Qinghe experiences, problem does happen in some cases because we are all human beings, and also because there is something out of our control like the influence of the COVID-19. But Anping Qinghe believe most problems can be solved in alternative ways or customers can minimize the lost to the minimum when they get notice from us as soon as it happens. Anping Qinghe understands that problem is a bad thing, but hiding it will make it much worse finally.